Privacy Policy

The Mindful Pet | Last Updated: March 2026

At The Mindful Pet, your privacy matters to us. This Privacy Policy explains what information we collect, how we use it, and how we protect it. By using our services or website, you agree to the practices described below.

1. Information We Collect

We collect information you provide directly when booking services or creating an account, including:

Your name, address, phone number, and email address
Pet name(s), species, breed, age, and any health or behavioral notes
Emergency contact information and veterinary contact details
Payment information (processed securely through third-party payment processors)
Access details for your home, where applicable

We may also collect limited technical data when you visit our website, such as browser type, device type, and pages visited, through standard web analytics tools.

2. How We Use Your Information

We use the information we collect to:

Schedule and coordinate pet sitting services
Communicate with you about bookings, updates, and service confirmations
Process payments
Respond to emergencies or veterinary needs involving your pet
Improve our services and client experience
Send occasional service updates or promotional messages (you may opt out at any time)

3. How We Share Your Information

We do not sell your personal information. We may share your information only in the following limited circumstances:

Service providers: We use scheduling software, payment processors, and communication tools that may process your data on our behalf. These providers are bound by confidentiality obligations.
Pet care professionals: Your pet and home information may be shared with the independent contractor caring for your pet during a scheduled visit, solely for the purpose of providing that care.
Legal requirements: We may disclose information if required by law or to protect the rights, property, or safety of our clients, pets, or staff.

4. Data Security

We take reasonable steps to protect your personal information from unauthorized access, loss, or misuse. Sensitive information such as payment details is handled through secure, encrypted third-party processors. While we work hard to safeguard your data, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your information for as long as you are an active client or as needed to provide services. You may request deletion of your account and personal information at any time by contacting us directly. Some data may be retained as required by law or for legitimate business purposes.

6. Your Choices

You have the right to:

Request access to the personal information we hold about you
Request corrections to inaccurate information
Opt out of marketing communications at any time
Request deletion of your information, subject to any legal or contractual obligations

7. Third-Party Links

Our website may contain links to third-party sites or tools. We are not responsible for the privacy practices of those sites and encourage you to review their policies separately.

8. Children's Privacy

Our services are not directed to children under the age of 18. We do not knowingly collect personal information from minors.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page. Continued use of our services after any changes constitutes your acceptance of the updated policy.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

The Mindful Pet
themindfulpet@gmail.com